2 in 1 Micro/8 pin USB Data Cable for iphone charger mobile +12V 3.1A mini 3 ports USB Car charger Adapter

Frequently Asked Questions

1. What is your Payment Method?

   T/T, LC, Western Union, Paypal forsamples.

2. What is your Trade term?

   EXW, FOB, CNF, CIF is also ok.

3. What is the Loading Port?

   Hong Kong, Shenzhen.

4. How to ship to us from your factory?

   Optional: Fedex/DHL/UPS/EMS, by air, by sea or to your China forwarder.

5. What is your MOQ ?

   Different items will be different MOQ request. We have indicated the MOQ for each item in the price list.

6. What is your Product Warranty ?
   

   1 year.We guarantee the products customers receive are qualified. If there are any broken parts, please send us some detailed photos by email, and then we will send you the replacement parts according to actual conditions.

7. What is the battery material of your power bank?

   Usually the power bank come with two different material, it's Lithium polymer battery and 18650 cells

8. What is the packaging?

   We provide neutral Gift box packaging, we also can make your own designed packaging,the MOQ is 1000pcs.

9. Can you put my brand name (logo) on these products?

   Sure, We can help you print LOGO as your request.

10. How to place an order?
    

    You may select the products from our website/catalogue,to email us the item numbers and quantities of the products you would like to order,we will feedback with detail quotation and proforma invoice

11. How to get a sample?
    

    Sure. We usually provide existing sample . Sample charge is refundable when order is up to certain quantity. We usually send samples by FEDEX,UPS,TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our paypal, we will ship with our account. It takes about 2-4 days to reach you, subject to where you are.

12. How long can I expect to get the sample?

    For existing samples, it takes 1-2 days. If you want your own designs, it takes 4-6 days, subject to your designs whether they need new printing logo, etc. Anyway, we will response ASAP to your request.

13. Can I customized the products colors?

    Yes.We usually match colors with Pantone Matching System. So you can just tell us the pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.

14. How to do OEM project ?
    

    You can provide us your detail infromation. Such as the product outlook , function, colors.... we will quote you roungly cost and prototype sample charge.If it is workable, then our engineer will start drawing the 3D picture and making function board . The prototype will start making when you approval the 3D rawing and demo board fucntion.Afterthat we will send the prototype to customer to do approval. The plastic mold will starting making if customer confrim us the prototype . It will take 30-35 days .
    Nextstep we will make pre-production sample to send to customer to do approval again. If everything is going well then we will tell customer how long mass production the item.
    Normally, the production lead time is around 20 –25 days which is depend on the order QTY and what kind of product doing .

15. Do you have any advise about power bank using?

    1. Please read product manual carefully and full charge power bank before using for the new product.
    2. Make sure power bank is compatible with your product. Do not disassemble the power bank, or put power bank nearby high temperature or throw it into fire. Don’t expose under the sun.
    3. Don’t collision to hard object.
    4. Power bank should be fully charged at least once per every four month.
    

Quality Check of CNPowerbanks.com

1. All raw material and accessories must be checked or tested before entering products facilities all unqualified materials are immediately rejected.

2. We provide quality control testing and analysis for each product line

3. Workers manufacture this products in accordance with the provided technical documentation first several products of each day will be checked first by the worker, then by our full time QC inspector. Mass production will began only if the products have been tested and have passed inspection.

4. During mass production, personel will periodically check products to ensure randomized testing.

5. CNPowerbanks.com QC team do a complete inspection and parts are spot checked before they are able to move on to the next phase of production

6. Finished products are checked be sure they meet our level of quality

7. Quality feedback from the marketing department is fast and efficient,then those results are passed on to the Technical and QC departments which allows fast design improvements and corrections to happen quickly.

Our Power banks Test Standards

Characteristics testing:

Environment Characteristics:

Safety Performance

Safety Performance